Thank you for visiting and shopping at Bathing Tapir Malaysia! You may always contact us if you need any further clarification.

Domestic Shipping Policy

Shipment processing time
All orders are processed within 3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

Shipment method 

Shipping Location	Courier Service Company
West Malaysia	EasyParcel and partners companies
East Malaysia	EasyParcel and partners companies
Worldwide Shipping	Multiple courier service companies

***Delivery delays can occasionally occur.

Estimated Delivery Time

3-5 business days within Malaysia; 7-10 business days worldwide. Please note that delivery delays may occur due to uncontrollable factors.

Shipment cost
The shipping rate subjected to delivery location and is determined according to the actual weight or the volumetric weight, whichever is greater. Unless otherwise noted, charges apply on a per shipment basis.

Shipping Location	Shipping Cost (RM)
West Malaysia	RM 8.00 / First 3kg
East Malaysia	RM 13.00 / First 3kg
Worldwide Shipping	Price may vary depending on the country*

 

Check out the free shipping discounts on online purchases on the Home Page NOTICE BAR.  

Shipment to addresses

Bathing Tapir Malaysia ships to addresses within Malaysia and worldwide.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours according to the shipping service vendors.

Damages
Bathing Tapir Malaysia is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy
Our Refund Policy provides detailed information about options and procedures for returning your order if the item is defective, damaged or if you receive the wrong item. Please refer to the Refund Policy to learn more.